Trust Center

Your Privacy. Our Priority.

IntuScribe is built on a foundation of trust. We use enterprise-grade security and strict data retention policies to ensure your patient data remains private, secure, and Australian.

No Audio Storage

We believe the safest data is data we don't hold. Your consultation audio is processed within active memory (RAM) and immediately destroyed after transcription. We do not maintain a library of recordings.

Australian Sovereignty

Your health data stays home. All processing and storage occurs in Sydney, Australia (New South Wales) using vetted enterprise partners (Microsoft Azure & Google Cloud).

No Model Training

Your conversations are private. We contractually guarantee that your audio and clinical notes are unavailable for training our foundational AI models. What happens in the consult room stays there.

Bank-Grade Security

Technical controls that keep your practice safe.

Encryption Everywhere

AES-256 encryption for data at rest and TLS 1.3 for data in transit. Your data is unreadable to prying eyes.

SOC 2 compliant Infrastructure

We build on top of Google Cloud and Azure, inheriting their world-class physical and network security controls.

Strict Access Control

Least-privilege access policies mean our staff cannot view your patient data without explicit authorization.

APP Compliant

Designed specifically to meet the Australian Privacy Principles (APPs) and the Privacy Act 1988.

Common Questions

Frequently Asked Questions

Transparent answers to your most important privacy concerns.